In one of the spiritual gifts lists, Romans 12:8, the apostle Paul
essentially says, "If you have the spiritual gift of leadership, lead with it,
and lead with all diligence." I've come up with a partial list of what
spiritually gifted leaders do if they develop and use their leadership gifts.
1. Leaders cast a God-honoring vision.
Spiritually gifted leaders live in such a way that God invariably ignites within
their hearts a compelling idea, a heartfelt yearning for some part of God's
kingdom to advance. They start thinking about it, dreaming about it, and praying
about it. Pretty soon, they start talking about it. They have lunch with someone
and say, "Could you imagine what this part of the kingdom would be like if … ?"
I took the board of directors at Willow Creek to some inner-city ministries
that we're funding and providing volunteer help for. We were in an empty
warehouse; it must have been 95 degrees. The humidity was incredible. But the
person leading this ministry stood and said, "Imagine that corner of this
warehouse filled with electrical supplies. A skilled worker from a church could
stop here, pick up all the supplies he or she needs, then go over to the home of
someone in need and fix the wiring.
"Imagine pallets stacked high with drywall compound. Whenever there are walls
to be patched in the home of someone who can't afford to fix them, a volunteer
could stop here to pick up the drywall and then go fix the holes.
"Imagine a pallet over there stacked high with blankets. In the winter, when
the heat in people's apartments doesn't work, we could pass out blankets."
I was reaching for my wallet! That is vision casting.
If you have the gift of leadership, God ignites in your heart a vision. You
cannot not talk about it.
There is so much power released when leaders start casting a godly vision. It
draws people out of the woodwork. It gets bored spectators out onto the playing
field.
2. Leaders gather and align people for the achievement of the vision.
Spiritually gifted leaders have that God-given capacity to attract, challenge,
and persuade people. Then they assist them in finding their niche in the
achievement of the vision.
Spiritually gifted leaders are almost shameless in the boldness with which
they approach people. They can't understand why anyone isn't already on board
with them. People catch their enthusiasm.
Next, the leader says, "I'm going to find a role that fits who you are.
You're going to grow and develop as an individual while all of us grow together
in the achievement of the vision. This is a win-win deal."
Leaders are not users of people. Leaders are those who cast a vision until
they find those who want to join with that vision. Then the leader commits to
developing that person while together they achieve their dream. That kind of
synergy and unity and teamwork is powerful.
3. Leaders can motivate their co-workers.
Motivation makes work fun. It can make thankless tasks exciting. It can make
beaten-down people feel renewed and rejuvenated. People with the spiritual gift
of leadership have a God-given ability to know what to say and how to inspire
different people.
I had an eighth-grade basketball coach who knew how to inspire me. I went to
North Christian Grade School; on the other side of town was South Christian
Grade School. We wanted to beat the stuffing out of those Christians on the
other side of town.
I was just a little guy; my trunks came up to my armpits. In an important
game, we were behind by a few points. As we players were walking back on the
court after a timeout, the coach encouraged us, "Okay, let's go get 'em."
But then he said, "Hybels, get back here." I came dutifully back.
"I think you're the only one with the guts to go out there and take that ball
to the basket."
I thought my heart was going to explode. I knocked people over to get the
ball to the rim.
That night they called me "His Airness." (Michael Jordan cashed in on the
term, but it was first said about me that night!)
Gifted leaders have the ability to motivate and inspire.
4. Leaders sense the need for positive change and then constructively bring
it about.
I do a lot of my summer study in a Burger King restaurant in South Haven,
Michigan. Right behind where I sit is a side entrance door, a heavy steel door
with a broken hamper mechanism. When every customer comes in, the door loudly
bangs shut. It is metal on metal. The staff working the counter look at each
other after every customer leaves and say, "Gee, that's an aggravating sound.
Why do people keep doing that?"
Then there is the temperature in the restaurant, which stays around 62
degrees. It's way too cold for the average human. Customers walk up to the
counter and say, "Do you know it's freezing in here?" After they leave, the
people behind the counter say, "If they knew how hot it was back here working
over the stove, they wouldn't complain so much."
I was reminded every day that there was no leader in sight. A leader would
say, "Fix the door!" A leader would say, "Set the air conditioner for the
customer. If we need some fans for the employees back here, if we have to
rearrange some duct work or something, we'll do it. Don't freeze the customer
out. He or she pays our salaries."
Leaders have a nose for how to bring change constructively.
5. Leaders create a leadership culture in their organization.
This is absolutely counterintuitive. One would think that strong, gifted leaders
would make sure that no emerging leader would mature to the point where his or
her own leadership might be threatened. Actually, the exact opposite is true of
a spiritually gifted leader.
The greatest thrill a mature, gifted leader can experience is the gradual
achievement of the God-given vision through the combined efforts of developing
younger leaders who some day will carry the kingdom baton.
At Willow Creek, we host an annual leadership summit conference. I get choked
up when I go from classroom to classroom, watching Willow Creek leaders stand in
front of groups of people and cast vision, inspire, and motivate about
everything from programming to children's ministries. I go home on those nights
thinking, It doesn't get better than this.
That's at the heart of leading an organization. A leader creates a culture
where more and more people can rise to the surface and lead.
The most gifted athletes rarely make good coaches. The best violinist
will not necessarily make the best conductor. Nor will the best teacher
necessarily make the best head of the department.
So it's critical to distinguish between the skill of performance and the
skill of leading the performance, two entirely different skills.
It's also important to determine whether a person is capable of learning
leadership. The natural leader will stand out. The trick is identifying those
who are capable of learning leadership over time.
Here are several traits to help identify whether someone is capable of
learning to lead.
1. Do I see a constructive spirit of discontent? Some people would call
this criticism, but there's a big difference in being constructively discontent
and being critical. If somebody says, "There's got to be a better way to do
this," I see if there's leadership potential by asking, "Have you ever thought
about what that better way might be?"
If he says no, he is being critical, not constructive.
But if he says yes, he's challenged by a constructive spirit of discontent.
That's the unscratchable itch. It is always in the leader.
People locked in the status quo are not leaders. I ask of a potential
leader, Does this person believe there is always a better way to do something?
2. Do they offer practical ideas? Highly original people are often not
good leaders because they are unable to judge their output; they need somebody
else to say, "This will work" or "This won't."
Brainstorming is not a particularly helpful practice in leadership, because
ideas need to stay practical. Not everybody with practical ideas is a leader, of
course, but leaders seem to be able to identify which ideas are practical and
which aren't.
3. Is anybody listening? Potential leaders have a "holding court" quality
about them. When they speak, people listen. Other people may talk a great deal,
but nobody listens to them. They're making a speech; they're not giving
leadership. I take notice of people to whom others listen.
When I was in business, I took note of any worker who was superintendent of a
Sunday school or a deacon or a Scout leader. In those settings, people were
probably listening to him. If he showed leadership outside of the job, I wanted
to find out if he had some leadership potential on the job.
4. Does anyone respect them? Peer respect doesn't reveal ability, but it
can show character and personality. Trammell Crow, one of the world's most
successful real estate brokers, said that he looks for people whose associates
want them to succeed. He said, "It's tough enough to succeed when everybody
wants you to succeed. People who don't want you to succeed are like weights in
your running shoes."
Maxey Jarmen used to say, "It isn't important that people like you. It's
important that they respect you. They may like you but not follow you. If they
respect you, they'll follow you, even if perhaps they don't like you."
I also look at the family of a potential leader. If respect isn't there,
that's also visible. At a church-growth conference, a well-dressed preacher
approached me after I had spoken. A few steps behind him trailed his wife. He
said, his chest swelling, "How would you like to come to my church and speak to
a thousand people Sunday night?"
I couldn't resist saying, "I've given up speaking to smaller groups."
His wife's face lit up like a Christmas tree. Her body language revealed what
she thought of her husband's egotism. The family's feelings toward someone
reveal much about his or her potential to lead.
Part II
One indicator of leadership potential is past experience. Has the person
demonstrated leader skills in some area outside the setting where you usually
see them? But suppose someone you're considering for a leadership position
doesn't have a track record? How can you spot potential in an emerging leader?
Here are four more questions I ask myself when assessing future leaders. You may
also wish to ask these questions of people who know the candidate well in a
variety of settings.
5. Can they create or catch vision? When I talk to people about the
future, I want their eyes to light up. I want them to ask the right questions
about what I'm talking about. The founder of a major insurance company built a
successful firm from scratch. He assembled some of the greatest insurance people
by simply asking, "Why don't you come and help me build something great?"
A person who doesn't feel the thrill of challenge is not a potential leader.
6. Do they show a willingness to take responsibility? One night at the
end of the second shift, I walked out of the plant and passed the guard. As head
of operations, I had started my day at the beginning of the first shift.
The guard said, "Mr. Smith, I sure wish I had your pay, but I don't want your
worry."
He equated responsibility and worry. He wanted to be able to drop his
responsibility when he walked out the door and not carry it home. That's
understandable, but it's not a trait in potential leaders.
I thought about the guard's comment driving home. If the vice-president and
the guard were paid the same money, I'd still want to be vice-president.
Carrying responsibility doesn't intimidate me, because the joy of
accomplishment—the vicarious feeling of contributing to other people—is what
leadership is all about.
7. Do they finish the job? A completion factor is essential. I might test
somebody's commitment by putting him or her on a task force. I'd find a problem
that needs solving and assemble a group of people whose normal responsibilities
don't include tackling that problem. The person who grabs hold of the problem
and won't let go, like a dog with a bone, has leadership potential. This quality
is critical in leaders, for there will be times when nothing but one's iron will
says, "Keep going."
Dale Carnegie used to say, "I know men in the ranks who will not stay in the
ranks. Why? Because they have the ability to get things done." In the military,
it is called "completed staff work."
With potential leaders, when the work comes in, it's complete. The
half-cooked meal isn't good enough.
8. Are they tough-minded? No one can lead without being criticized or
without facing discouragement. A potential leader needs a mental toughness. I
don't want a mean leader; I want a tough-minded leader who sees things as they
are and will pay the price.
Leadership creates a certain separation from one's peers. The separation
comes from carrying responsibility that only you can carry. Years ago, I spoke
to a group of presidents in Columbus, Ohio, about loneliness in leadership.
One participant, president of an architectural firm, came up afterward and
said, "You've solved my problem."
"What's your problem?" I asked.
"My organization's always confused," he said, "and I didn't know why. It's
because I don't like to be lonely; I've got to talk about my ideas to the rest
of the company. But they never know which ones will work, so everybody who likes
my idea jumps to work on it. Those who don't, work against it. Employees are
going backward and forward-when the idea may not even come about at all."
Fearing loneliness, this president was not able to keep his ideas to himself
until they were better formulated. A leader must be able to keep his or her own
counsel until the proper time.